How do I extend my boost?
Online Help Desk
- Launch your web browser and open Boost Mobile’s website.
- Sign into your account on the website.
- Go to the ‘Account Management’ section and go the ‘Payment Center’
- Select the ‘Other Date’ Option and click the Calendar icon.
- Select the date that you would like the extension to reach.
How do I recover my Boost Mobile account?
Visit the Boost Mobile website and select My Account option at the top page. Click forgot PIN link. Enter the wireless number then click submit. Follow all the prompts to enable you recover a lost password or PIN.
How do I Unsuspend my Boost Mobile account?
If your account is suspended, you should contact Boost’s customer support team to reactivate your Account. Boost will reactivate your Account at its sole discretion and subject to Boost’s prevailing policies and procedures.
Can you change your due date with Boost Mobile?
Your monthly payment date is due the same day each month. Even if you use the Payment Grace Period, your monthly payment date doesn’t change.
Does Boost Mobile have a one time extension?
Yes, you can change plans to another single line monthly plan when enrolled in this program. But you may have to make a payment with your plan change. And the 14 Day Grace Period may not apply to your first monthly payment with the new monthly plan.
How do I find my Boost account?
You can dial #BAL (#225) from your Boost Mobile phone to check your account balance and your next payment date. You can also log into My Boost to view your balance and payment date, plus see a list of account activities.
How do I find my Boost Mobile account number without calling?
A: Your account number is not listed online. To obtain it, you can contact a Boost care agent by calling 1-866-402-7366 or chatting in on www.boostmobile.com.
What does it mean when your phone account is suspended?
Suspending service means your phone will no longer connect to your carrier’s network, and you cannot make any calls or send texts.
How can I tell if my phone is connected to Boost Mobile?
If you don’t see your phone listed here, please visit our Device Support Page and select your phone. Verify your phone is connected to the Boost Mobile data network using Boost Zone. From the home screen, tap the All Apps icon, then tap Boost Zone . Swipe to the left to open Device Diagnostics.
What to do if your data connection is failed on Boost Mobile?
Network is in the Failed or Flagged section: Update the Data Profile. From Device Diagnostics, tap Network . Tap Update Profile. After the update is complete, tap OK. Reset your connection to the Boost Mobile network. Below are links to instructions for our most popular phones.
Where do I find boost zone on my phone?
From the home screen, tap the All Apps icon, then tap Boost Zone . Swipe to the left to open Device Diagnostics. Network is in the Passed section: Your phone is connected to the Boost data network. Network is in the Failed or Flagged section: Update the Data Profile.
How do I update my boost data network?
Swipe to the left to open Device Diagnostics. Network is in the Passed section: Your phone is connected to the Boost data network. Network is in the Failed or Flagged section: Update the Data Profile. From Device Diagnostics, tap Network . Tap Update Profile. After the update is complete, tap OK.