How do I cancel my Cox services online?
To disconnect or cancel your service, contact us for assistance. Note: At this time, we are unable to complete a service disconnect or cancellation via online chat. Visit one of our local store locations or call our Customer Care department to request this type of change.
How much does it cost to cancel Cox contract?
Cable, satellite, and fiber TV early termination fees
| Company | Fee | Cancellation contact # |
|---|---|---|
| Cox | Up to $120 | 1 (866) 961-0027 |
| DIRECTV | A prorated early-termination fee of up to $20/mo. left on contract | 1 (800-531-5000 |
| DISH | $20 per month remaining on contract | 1 (888) 283-2309 |
| Optimum | $0 (no contract) | 1 (866) 200-7273 |
Can you cancel Cox at any time?
YOU MAY TERMINATE THIS AGREEMENT BY (I) CALLING COX CUSTOMER CARE AT THE NUMBER LOCATED ON YOUR BILL, OR (II) DISCONNECTING ANY OF YOUR CORE COX SERVICES AT ANY TIME DURING THE TERM SUBJECT TO PAYMENT OF THE APPLICABLE ETF AND ALL OTHER ACCRUED CHARGES.
How do I cancel my Cox account?
Click the Customers drop-down menu, then click My Account, then click Profile. Under User Accounts, click Manage Users. Locate the User ID with the email account you are deleting. Click Delete email.
What number do I call to cancel Cox?
1-800-234-3993
Cancel your services. We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.
Can I keep my Cox email if I leave Cox?
Will I lose my Cox Email address if I move or transfer service? No, if you transfer your service you can keep your email account. However, if you disconnect your service, you will lose your email account after the 90-day grace period has ended.
Can I put my Cox account on hold?
Pause your services for up to nine months With the Cox Seasonal Program, you can put your Cox services on hold for as low as $9.99 per month. There’s no need to return your equipment or schedule a tech visit, and restarting your service is just as easy. One call and your Cox service will be back online the same day.