How do I complain about a roadways bus?
UPSRTC Helpline 1800-180-2877.
How do I file a complaint with Upsrtc?
UPSRTC Helpline Number
- Address: HQ, Tehri Kothi, MG Marg, Lucknow – 226 001.
- Phones : +91-522- 2622363, 1-800-180-2877.
- Fax : +91-522-2623578.
- Email: [email protected]; [email protected].
- Agra Bus Stand Enquiry Numbers: 0562- 2164557.
- Lucknow Bus Stand Enquiry Numbers: 0522- 2622503.
How can I refund my money from Upsrtc?
For claim of refund, passengers have to submit e-ticket printout to the Depot Manager of respective UPSRTC Depot. Depot Manager will initiate the refund process with payment Gateway Company / Bank and the refund will go to passenger’s bank account automatically within a week.
How can I get refund from Upsrtc?
Can I track UP Roadways bus?
Tracking the real-time location of a roadways bus will now be possible. Much on the lines of a service provided by the Railways, wherein a passenger is informed by way of an SMS of the train’s real-time location, UP State Road Transport Corporation (UPSRTC) will soon launch an app.
Who is chairman of Upsrtc?
Shri Iftikharuddin
Management Details
| Designation | Name | Office No. |
|---|---|---|
| Chairman | Shri Iftikharuddin | 2622243 |
| M.D. | Shri Navdeep Rinwa | 2621737, 2274250 |
| Addl. M.D. | Smt. Sarneet Kaur Broca | 2625453 |
| Legal Adviser | Shri Surya Prakash Sharma | 2620710 |
How do I complain about DTC bus?
The commuters can report their complaints/suggestions pertaining to DTC buses’ operation on telephone nos. 23370373, 23370374 & 8744073248.
Can we cancel bus ticket in Upsrtc?
A: The tickets booked online can be cancelled online by Registered User. The cancellation charges would be applicable as per the cancellation/ refund policy at the time of cancellation.
How much luggage is allowed in Upsrtc bus?
As per the rules, a passenger can carry personal items up to 20kg in UPSRTC buses. However, for commercial items weighing over 20 kg, a prior booking has to be made. “All UPSRTC regional managers are directed to ensure that people do not carry luggage weighing over 20 kg without prior booking at the bus terminal.