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What is the Total Force Service Center?

The Total Force Service Center provides 24/7 customer support to the active duty, Air National Guard, Reserve, civilian and retiree populations via the myPers website and telephone.

How do I access AFPC secure from home?

To access the site, go to https://myaccess.dmdc.osd.mil/dsaccess/ and follow the instructions. For more information about other personnel issues, visit the Air Force Personnel Services website at https://mypers.af.mil.

How do you get into Air Force CMS?

PERSCO teams can request CMS access through the AEF Online website at https://aef.afpc.randolph.af.mil/persco.aspx. For general information about personnel services and programs, visit the myPers website at https://mypers.af.mil.

How long does it take to hear back from AFPC?

After Airmen make their requests through vMPF, AFPC will process their applications and notify members when a decision is made on approving or disapproving their requests. Airmen should allow up to six weeks for AFPC to process their requests.

Can retirees access myPers?

Active duty, Air National Guard, Air Force Reserve and civilian personnel, in addition to retirees and family members, can now access myPers on a mobile-friendly platform.

Can you access myPers from home?

The Air Force Personnel Center has expanded the capabilities of myPers to be accessed anywhere, anytime and from any device.

How long does a CMS case take Air Force?

1.1. Base-level case processing is limited to five days, to include the time prior to forwarding to AFPC or DFAS and the time after a case is returned for closure.

How long is VA hiring process?

Application processing can take up to 60 days, and in some cases, up to 120 days. Since hiring decisions are made locally, you will need to call the VA facility where you submitted your application.

How many directorates are there in the AFPC?

AFPC is comprised of six directorates, the Air Force Promotion Board and Special Staff, each managing key programs in support of Air Force personnel operations around the world.

Where is the Air Force personnel center located?

The Air Force Personnel Center Public Affairs Office; 550 C Street West; Joint Base San Antonio – Randolph AFB, TX 78150; DSN 665-2334 or 210-565-2334; email: [email protected] (Current as of June 2017)

How to contact the Air Force help desk?

For trouble accessing the Air Force Portal, contact the AF Portal Help Desk 877-596-5771, option 7 For Public Affairs support, such as media queries or community engagement, contact the PA office 210-565-2334, option 2 For AFPC inspections, complaint resolution or to report fraud, waste, and abuse, contact the AFPC Inspector General

How to contact the Air Force Survey Office?

877-596-5771, option 7 For Public Affairs support, such as media queries or community engagement, contact the PA office 210-565-2334, option 2 For AFPC inspections, complaint resolution or to report fraud, waste, and abuse, contact the AFPC Inspector General 210-565-3200 For questions about Air Force surveys, please contact the AF Survey Office.