How do I install FTTC?

For new FTTC installations, an engineer will need to go to the local street cabinet. If your customer doesn’t need a new line we can activate the service without going to their home or office. We call this option “PCP only”, or self-install.

How do I install fibre on Openreach?

You’ll need to contact a broadband provider to do it. If you’ve already contacted a broadband provider and were unable to place an order, then fill in this form. You can’t order fibre yet but we’re working on it.

How do I connect my Openreach fibre modem?

1. Plug the Internet cable provided by BT Openreach (usually grey) into the top socket of your master phone socket. 2. Plug the Ethernet cable (usually red) into the socket labelled LAN1 on your BT Openreach modem and then plug the other end into socket 4 of your Timico router.

How long does FTTC take to install?

For a standard installation, this is between 15 minutes to a couple of hours while the technician completes the work. This may take longer if there is extra work required. We also recommend that you have your supplied NBN FTTC broadband router ready, so it can connect once you’re cut-over to NBN FTTC .

What is Openreach FTTC?

FTTC (Fibre to the Cabinet) Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business.

What is Openreach engineer?

You might start your day in a customer’s home reconnecting them to the world. Then you’re off to fix a network problem at a local business. You’ll solve different problems for different customers, in different places, and you’ll get to know your patch really well.

How long does fibre installation take?

A typical fibre install to a single dwelling would usually take around 4 hours. First, they need to “scope” the install method – which just means they’ll discuss and agree with you the best way to get the fibre from your property boundary to inside your home, and where the ONT will be installed.

How do I connect to my FTTC modem?

fibre to the curb (FTTC) – BYO modem

1. locate the telephone wall socket in your home. Find the telephone wall socket in your home.
2. plug in your nbn™ Connection Device (NCD) to the telephone wall socket.
3. plug in your BYO modem/router to the nbn™ Connection Device (NCD)
4. connect and configure your BYO modem/router.

How do I setup my Openreach modem?

Connect your Hub and Openreach modem using the Infinity cable (the black cable with red ends.) Insert one end into the LAN 1 socket on your Openreach modem. Insert the other end in to the BT Infinity socket. Then, connect the black power cable to your Hub and your power socket.

What does Openreach tell me about FTTP service?

Openreach Availability Checker If FTTP is already available, you’ll get the message that Ultrafast Full Fibre is available (as in the screenshot below), and you will be able to order an FTTP service from several different providers (including BT, TalkTalk, Sky and EE). Openreach will also alert you if FTTP is coming soon.

Is the Openreach fibre to the premises network more ambitious?

“Openreach is a fibre business and no-one is more ambitious when it comes to building Fibre to the Premises. Through our Fibre First programme, we’re building a network that delivers more than just speed.

Do you need an engineer to install FTTC?

For new FTTC installations, an engineer will need to go to the local street cabinet. If your customer doesn’t need a new line we can activate the service without going to their home or office. We call this option “PCP only”, or self-install. We also offer managed installation.

Can you move a master socket in Openreach?

They can: move a master socket if it isn’t in a convenient place (for example, if it’s in a loft). With managed installation our engineers will install your customers’ equipment and show that the connection is working. You can choose from these options using the Openreach portal or your own B2B systems: