How do I contact Marks and Spencer customer services?
00 44 20 8090 9564
Marks & Spencer/Customer service
How do I check my balance on my M&S credit card?
Step one: Sign in to the M&S Banking App. Step two: From the Balances screen, select one of your accounts (credit card or Everyday Savings Account) Step three: Tap the ‘View Statements’ link above ‘Transactions’
How do I unlock my M&S credit card?

To unlock the M&S Pass proceed to Internet Banking where you will be able to reset your PIN online. To do this, sign in to Internet Banking, enter your username and click on Sign In. At the next screen, click the ‘Forgotten your PIN’ next to the Enter your security code here box.
Is M and S credit card closing?
M&S Bank will close all of its current accounts on 31 August 2021, in a shock move that also resulted in it shutting all 29 of its in-store bank branches on 2 July. But credit card, loans and insurance customers aren’t affected – we’ve full info on what’s changing and what you need to do below.
Where is Marks and Spencer customer service based?
Chester
Based in our impressive support office in Chester, we are the trusted voice of the M&S customer meaning we’re enabled to genuinely make people’s lives better, whilst also influencing change in the business – informing stakeholders when, where and how it needs to happen.
Where is the M&S head office?

London, United Kingdom
Marks & Spencer/Headquarters
How can I view my credit card statement?
You can view your credit card statement online at any time by logging into your online credit card account and navigating to the statement information. If you’ve opted into electronic statements, your card issuer should send you an email every month when your new statement is available.
Can I pay my Marks and Spencer credit card by phone?
To make a payment via our automated telephone banking service; call 0345 900 0900 and select option 1. then select option 1 again. enter your 16-digit M&S Credit Card number and date of birth.
How do I get an M&S security code?
How to generate a transaction code using the M&S Banking App
- Step 1: Open the M&S Banking App and select ‘generate security code’, followed by ‘Transaction verification code’.
- Step 2: Enter the last 4 digits of the account number/company reference or credit card number, ignoring any letters or special characters.
What is happening to M&S Bank?
M&S has announced it will close its 29 bank branches today, with all its current accounts shutting down at the end of next month. The banking arm of the retailer said the closures are as a result of a surge in online banking and it will instead focus on its credit cards, insurance, savings and loan products.
What is happening with M&S Bank?
The banking arm of the posh supermarket is shutting down its current accounts for all existing customers on August 31. It comes after M&S Bank closed its 29 physical branches on July 2, in a move that was blamed on more people banking online.