How do I contact Craftsman?
Call 888-331-4569 or email us at [email protected] and we’ll handle all your repair needs.
What happened Craftsman?
Craftsman is a line of tools, lawn and garden equipment, and work wear. Originally a house brand established by Sears, the brand is now owned by Stanley Black & Decker. In March 2017, Stanley Black & Decker acquired the Craftsman brand from Sears Holdings, which retained a limited license for Craftsman products.
Does Sears still honor Craftsman warranty?
Details of the Craftsman warranty policy is available here. The lifetime warranty only applies to hand tools and not to things that are meant to wear out, like saw blades. Under the agreement, the tools will still be sold at Sears and Kmart locations. They were already also available at Ace Hardware stores.
Who owns the Craftsman brand now?
Stanley Black & Decker
Three years ago Sears, as part of its ongoing deconstruction of what was once the country’s largest retailing corporation, sold the Craftsman brand to Stanley Black & Decker, the well-known tool and hardware company, for $900 million.
Are Craftsman Tools Made in USA?
CRAFTSMAN TOOLS? Select CRAFTSMAN power tools, hand tools, lawn and garden equipment, and storage are being made with pride in the USA with global materials–and it’s here to stay. We’re bringing job opportunities and pride in craftsmanship back to America.
Does craftsman still have a lifetime warranty?
Craftsman’s warranty page still lists a full lifetime warranty. But the bottom line is if your tool breaks, you may want to call Craftsman customer service first at 888-331-4569, if you don’t have a Sears nearby, because you may not always be able to get a replacement at Lowe’s.
Is Craftsman still made in USA?
Verdict: Is Craftsman Made in the USA? The majority of Craftsman tools are not produced in the United States. Craftsman uses another manufacturer called Western Forge to make tools like screwdrivers, adjustable wrenches, pliers, and bigger mechanic tool sets – these products are still made in the U.S.
Is Craftsman coming back to USA?
The Fort Worth plant will manufacture a wide range of “Made in the USA” CRAFTSMAN mechanics tools, including sockets, ratchets, wrenches, and general sets, using globally sourced components. Back in December 2020, well into the COVID pandemic, Craftsman announced that their USA-made tools would be coming in 2021.
Does Lowes honor CRAFTSMAN tool replacement?
As always don’t waste your money. FULL STATEMENT FROM LOWE’S CORPORATE COMMUNICATIONS: “We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product.
Is CRAFTSMAN still owned by Sears?
Craftsman makes tools and equipment for everyone from DIYers to farmers and industrial manufacturers. They were the tool brand for Sears since the 1920’s before getting bought by Stanley Black & Decker at the beginning of 2017.
Why did Sears sell Craftsman?
Craftsman’s history at Sears goes back to 1927, when the retailer decided to create a higher-end line of tools. According to a company history website, Sears bought rights to use the Craftsman name from Marion-Craftsman Tool Company for $500. The deal lets both companies make and sell products under the Craftsman name.
Does craftsman still replace tools?
Craftsman offers lifetime free repair or replacement of some of its hand tools, provided the tool is not rusty and hasn’t been modified. Many other tools, such as those with digital or electronic parts, do not carry a lifetime warranty but may be replaced within 90 days or even up to a year with proof of purchase if the item is defective.
Who sells Craftsman tools besides Sears?
Stanley Black & Decker, which produces DeWalt tools as well, plans to expand the number of stores selling Craftsman, as only 10 percent of Craftsman products are currently sold in stores other than Sears, according to the Associated Press. Sears will continue to sell Craftsman tools as well.
Where are Craftsman tools made?
Beginning in 2010, hand tools manufactured for Craftsman by Apex Tool Group such as ratchets, sockets, and wrenches began being produced overseas (mainly in China although some are produced in Taiwan), while tools produced for Craftsman by Western Forge such as adjustable wrenches, screwdrivers, pliers and larger mechanic tool sets remain made in the United States.
Does Sears still replace Craftsman tools?
Sears Corporation makes and sells Craftsman tools. Each tool carries a lifetime warranty. You can get a replacement tool free of charge if it breaks or fails for any reason. If you have a Craftsman ratchet that needs replacement, you can start the replacement process at your local Sears store, or Sears online.