How do I cancel my Singtel broadband contract?
Customer may request to terminate Singtel Fibre Broadband plan by calling Customer Service Hotline at 1688. 3.2. Termination of individual fibre broadband or telephone line services within Fibre Home Bundle is not allowed.
Do I have to return Singtel router?
SingNet may provide an Optical Network Router (ONR) for Customer’s use with the Service. As such the issued ONR remains as SingNet’s property and must be returned to SingNet upon termination of the Service.
What is Fibre termination point?
A Termination Point (TP) is a small wall mounted box whereby the optical fibre is terminated in your home. The Termination Point (TP) is installed by the building developer or building owner during the building construction phase.
How do I contact Singtel customer service?
- Billing. Payment Status and Outstanding Amount. Open. Tel: 1800 738 3330 (24-hrs automated helpline, local calls only) Other Billing Enquiries.
- Singtel Office. Headquarters Main Line. Open. Tel: +65 6838 3388.
- Media Contacts. In Singapore. Open. Email: [email protected].
When can I terminate Singtel contract?
Subject to Clause 3.3, Singtel Mobile or the Customer may terminate the Mobile Line Service by giving to the other not less than four (4) days’ prior written notice.
How do I cancel my home broadband?
Simply order your broadband package from the new provider and they’ll arrange the cancellation of your old service for you. Both your old and new internet service providers (ISPs) will send you a letter in the post to confirm the switchover of your service.
What can I do with my old Singtel router?
These unwanted devices can be dropped off into the ReCYCLE bins at selected Singtel Shop and Singtel Exclusive Retailer outlets and Post Offices.
How do I check my fibre termination points?
To see if your address is ready for fibre broadband, perform a coverage check on the NetLink Trust website. If your TP is installed, NetLink Trust takes 1 to 4 weeks to test the end-to-end connection to your TP, and to update their databases.
Can I have 2 fibre broadband?
Yes, you can! If you wish to sign up for fibre broadband while continuing your existing DSL or cable broadband service, there are no technical issues. If you wish to run multiple fibre broadband services at once, it should be no problem as well.
How do you check if my Singtel contract has ended?
Log in to https://myaccount.singtel.com/login.aspx with your Singtel OnePass account. On the right side of your mobile number, click on “Show details and usage” followed by “Show contract end date.”
How do I reset my Singtel router?
Troubleshoot: Reboot ONT/Router Step 1 Turn off the power of your Optical Network Terminal (ONT). Step 2 Turn off the power of your router. Step 3 Turn on the power of your ONT. It will take about 2 minutes to boot up.
When can you cancel mobile contract?
Your provider has to give you 30 days’ notice if they’re putting up the price of your contract. You have the legal right to cancel the contract within those 30 days without having to pay a fee.
How to terminate a SingTel fibre broadband plan?
3.1. Customer may request to terminate Singtel Fibre Broadband plan by calling Customer Service Hotline at 1688. 3.2. Termination of individual fibre broadband or telephone line services within Fibre Home Bundle is not allowed. Termination of one or more of the individual services shall be deemed as termination of the entire Fibre Home Bundle. 3.3.
What does it mean to be a service of SingNet?
“Service” means the provision by SingNet to the Customer of access to the Internet through the Access Medium and includes such other service or facility relating thereto provided by SingNet from time to time which SingNet designates as a service or facility in relation to which these Specific Terms and Conditions shall apply;
How often do I need to sign into my SingNet account?
SingNet requires that the Customer signs into his/hers free SingNet Email account at least every 6 months. Failure to do so will (unless provided otherwise in an offer for paid services) result in termination of your SingNet account and the Customer may permantely lose his/her content on that portion of the SingNet Email Service.
What does it mean to have a password on SingNet?
“Password” means any number or alphanumeric symbols or characters initially assigned by SingNet to the Customer as the Password (including any changes thereafter whether or not selected by the Customer) to be used by the Customer, in conjunction with the Login Name, to access the Service;